Our history

CPP began life as a provider of Card Protection insurance in 1981. Since then it has grown into an international provider of consumer assistance products and services operating across multiple sectors.

  • 1980

    Card Protection Plan Ltd incorporated by founder, Hamish Ogston

  • 1981

    Card Protection launched in UK

  • 1991

    CPP offices opened in Germany

  • 1993

    CPP offices opened in Ireland

  • 1995

    CPP offices opened in Spain

  • 1999

    Hamish Ogston becomes Non-Executive Chairman

  • 2000

    York HQ opened

    CPP offices opened in Portugal

  • 2001

    Homecare Insurance & Mobile phone insurance acquired (with book dating back to 1995)

    CPP offices opened in Italy

  • 2003

    Acquired Metris Enhancement Services in US (with book dating back to 2001)

    Eric Woolley and Shaun Parker join CPP

    CPP offices opened in US

    CPP offices opened in France

  • 2004

    Identity Protection launched in UK

    CPP offices opened in Hong Kong

  • 2005

    CPP offices opened in Singapore

  • 2006

    Card activation launched Cross-selling introduced

    CPP offices opened in Malaysia

  • 2007

    Commercial Identity Theft product introduced

    CPP offices opened in Turkey

  • 2008

    Home 3 joint venture with Mapfre Asistencia established Chesterfield call Centre opened

    CPP offices opened in India

  • 2009

    Leapfrog Group acquired Travel Assistance introduced.

    CPP offices opened in Mexico

  • 2010

    IPO of CPP on the Main Market of the London Stock Exchange

    CPP offices opened in China

  • 2011

    i-Deals Promotional Marketing launched

    CPP offices opened in Brazil

  • 2012

    Key focus in 2012 to align culture to customer-centric way of thinking and behaving.

  • 2013

    Sale of North American business to AMT Warranty Corp.

Investor relations

Over the years we have delivered a robust financial performance helping to forge mutually beneficial partnerships with our Business Partners.

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Operating performance

The Group faced another challenging year which, combined with a difficult operating environment, resulted in a modest operating performance in 2012.

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Other UK CPP Websites

Find out more about CPP from our other UK websites.

Visit our consumer website

Visit our new consumer website

Visit our blog

CPP Offices

CPP operates across 15 geographical markets in Northern Europe, Southern Europe, Latin America and Asia Pacific regions.